Privacy Policy
What we collect, why we collect it, and the choices you have.
Last updated: [DATE]
Draft for attorney review. Highlighted items are placeholders. Remove this notice before publishing.
This Privacy Policy explains what information Infinity Stone Works (Infinity Stone Works LLC, "we," "us") collects through infinitystoneworks.shop (the "Site"), how we use it, and the choices you have.
Who we are
Infinity Stone Works, 5503 Steilacoom Blvd SW, Lakewood, WA 98499. Phone: (253) 267-1561. Email: Info@infinitystoneworks.net.
Information we collect
Information you give us
When you send a message or request a quote through a form on the Site, we collect what you enter:
- Your name, phone number, and email address
- Project details, such as project type, material of interest, and your message
- How you heard about us (optional)
- Photos you choose to upload (optional). Photos may contain embedded data such as the location where they were taken; you can remove this before uploading.
Please don't include sensitive information in your message, such as payment card numbers or government ID numbers.
Information collected automatically
When you visit the Site, standard technical information is processed, such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. We use this to keep the Site secure, to prevent spam, and to understand in aggregate how the Site is used.
How we use your information
- To respond to your questions and prepare quotes or estimates
- To schedule showroom visits, templating, and installation
- To manage your project, warranty, and customer records
- To protect the Site from spam and abuse
- To improve the Site
- To comply with legal obligations
We do not sell your personal information. We do not send marketing emails or text messages. We do contact customers by phone, text, or email about their quote or project.
Who we share it with
We share information only with service providers that help us run the Site, and only as needed for them to do that work:
- Web3Forms processes form submissions, including any photos you upload, and delivers them to our email. Web3Forms retains submissions for a limited period (currently up to 1 year on our plan) before deleting them. Web3Forms and its providers may process data outside the United States.
- Cloudflare provides spam protection (Turnstile) on our forms and privacy-focused Site analytics (Web Analytics).
- Our web host (GoDaddy) serves the Site's pages.
- Microsoft365 hosts our email, where form submissions and photos are delivered.
- Moraware stores your name, address, phone number, and email so we can schedule your project.
- QuickBooks is used for invoicing and processing payments.
- Contractors, suppliers, and installers who help complete your project receive only the information they need for that work, such as your name, address, and project details.
We may also disclose information if required by law, to enforce our rights, or to protect the safety of others. If our business is sold or reorganized, customer records may transfer to the new owner.
Cookies and similar technologies
A cookie is a small file a website stores on your device. Our Site does not use advertising, tracking, or cross-site profiling cookies, and we do not use Google Analytics or ad pixels.
- Analytics: We use Cloudflare Web Analytics to count visits and see which pages are popular. It does not use cookies, does not use browser local storage, and does not track you across other sites or build a profile about you.
- Spam protection: Cloudflare Turnstile runs on our forms to confirm that a real person is submitting them. It may use limited browser signals or storage to do this, and it is necessary for the forms to work.
Because we don't use cookies for tracking or advertising, the Site doesn't show a cookie consent banner. If that changes, we'll update this section and ask for your consent first. You can also block or delete cookies in your browser settings, but blocking Turnstile may prevent our forms from working.
Do Not Track: Because we don't track you across websites, we treat all visitors the same whether or not their browser sends a Do Not Track or Global Privacy Control signal.
How long we keep information
- Quote requests: Our quotes are valid for 30 days. If your request doesn't turn into a project, we won't use your information again after that, but we may keep a copy in our records. You can ask us to delete it at any time (see “Your choices and rights” below), and we will.
- Customers: If you hire us, we keep your project records, including contact details, project details, and photos, for as long as we operate. We keep them in both electronic and paper form. These records help us honor warranties, assist with future repairs or work on your project, and meet business and tax requirements.
- Deleting your information: You can ask us to delete your information at any time (see “Your choices and rights” below). We will delete or destroy both electronic and paper copies, except for records we are required to keep by law or need for an active warranty, such as invoices and tax records.
Your choices and rights
You can contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it. We will respond within 30 days, and may keep information we are legally required or permitted to keep (for example, records of completed work and warranties). Email Info@infinitystoneworks.net or call (253) 267-1561. We may need to confirm your identity before acting on a request.
Security
The Site uses HTTPS encryption, and form submissions are sent over encrypted connections. Access to submissions is limited to Infinity Stone Works staff and the service providers listed above. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Children's privacy
The Site is intended for adults planning home or business projects. It is not directed to children under 13, and we do not knowingly collect their information.
Links to other sites
The Site links to third-party services such as Google Maps, Google Reviews, Facebook, and Yelp. Those sites have their own privacy practices, and this policy doesn't cover them.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the “Last updated” date at the top of this page. If we make a major change to how we use or share information we've already collected from you, such as using it for a new purpose or sharing it with a new type of company, we will contact you directly (for example, by email) and ask for your permission before applying the change to your information. Smaller updates, like clarifying wording or replacing a service provider with one that does the same job, will take effect when we post them.
Contact us
Questions about this policy? Email Info@infinitystoneworks.net, call (253) 267-1561, or write to Infinity Stone Works, 5503 Steilacoom Blvd SW, Lakewood, WA 98499.